Terms of Service - Sarah Hunt Coaching, LLC

Description of Coaching: Coaching is partnership (defined as an alliance, not a legal business partnership) between the Coach (herein “Coach,” or “I”) and the Client (“Client, “clients,” or “you” herein represents an individual, a partnership such as a couple in a marriage or a polycule, or multiple participants in group coaching) in a process that supports the client to improve their knowledge or skills in a specific area. It is designed to facilitate the creation and development of personal or relational goals and to develop a plan for achieving those goals. Coaching may include education, information and resource sharing, guidance, and feedback.

Coach-Client Relationship

A. Client acknowledges that coaching is a wide-ranging process that may involve different areas of client’s life, including work, finances, health, relationships, education and recreation. The Client agrees that deciding how to handle these issues, incorporate coaching principles into those areas, and implement choices is exclusively the Client’s responsibility.

B. Client understands that they are solely responsible for creating and implementing their own physical, mental and emotional well-being, decisions, choices, actions and results arising out of or resulting from the coaching relationship and their coaching calls and interactions with the Coach. As such, Client agrees that the Coach is not and will not be liable or responsible for any actions or inaction, or for any direct or indirect result of any services provided by the Coach. Client recognizes that Coach cannot guarantee results or any specific outcomes from our coaching work together.

C. Client understands that coaching is not psychotherapy (also known as talk therapy or counseling), does not substitute for psychotherapy, and does not prevent, cure, or treat any mental disorder, medical disease, or clinical diagnoses. If you are struggling with mental health concerns, it is essential to consult a licensed therapist or psychologist in your State of residence. If you need medical attention, it is your responsibility to seek help from a licensed professional providing those services.

D. Client further acknowledges that coaching does not involve the diagnosis or treatment of mental disorders as defined by the American Psychiatric Association and that coaching is not to be used as a substitute for counseling, psychotherapy, psychoanalysis, mental health care, substance abuse treatment, or other professional advice by legal, medical or other qualified professionals and that it is the Client’s exclusive responsibility to seek such independent professional guidance as needed. If Client is currently under the care of a mental health professional, it is recommended that the Client promptly inform the mental health care provider of the nature and extent of the coaching relationship agreed upon by the Client and the Coach.

E. Client understands that although Sarah Hunt is a Licensed Masters/Clinical Social Worker and Certified Sex Therapist, she is not using her license for the coaching services rendered, she is not presenting herself as a therapist to the Client, and that she is not providing psychotherapy to the Client.

F. The Client understands that in order to enhance the coaching relationship, the Client agrees to communicate honestly, be open to feedback and assistance, and to create the time and energy to participate fully in the coaching program.

Services

“Coach” through Sarah Hunt Coaching, LLC refers to Sarah Hunt who can be reached by email at sarah@sarahhuntcoaching.com or by text message or phone call at (616) 466-4349. Other coaches may occasionally support the coaching work together along with Sarah Hunt and will be clearly named and noted in advertising material for specific coaching services in which such additional coach will participate. If you have any questions or concerns about who is providing your coaching services, you should contact Sarah Hunt to clarify.

“Clients” or “Participants” may include an individual client, relationship clients (couple, polycule, or family), or group of clients.

“Coaching services” may include evaluation and assessment; education and information sharing; relationship or group dialogue facilitation; resource sharing; suggestions; guidance; and feedback.

A coaching “session” is a single meeting in which coaching services are conducted where Coach and Clients work together to help the client achieve personal, relational, or professional goals. Session length varies depending on the coaching service you purchase. A session may last, for example, for 1-hour, 1.5 hours, or 2-hours and will be clearly defined in the advertising material for such coaching service.

Coaching services will take place through video call unless otherwise specified and agreed upon by Coach and Client. If you have any questions or concerns about the location of coaching services, you should contact Coach to clarify.

Length of coaching services and coaching relationship varies based on your unique needs, circumstances, and the coaching package you purchase. For example, if you purchase a 6-session coaching package, the coaching relationship will continue for the duration of 6-sessions and then end once those sessions are complete, unless and until you choose to purchase more sessions. If you purchase coaching sessions on a session-by-session basis, the coaching relationship will continue so long as you have a future session scheduled. See Termination section below for more information.

Email, phone calls, and text messaging are to be used for logistical purposes only (e.g., scheduling / rescheduling, sharing of resources, short updates as necessary).

Fees and Payment

Payment for individual and relationship coaching is due the day services are rendered. Payment for group coaching is due at the time services are purchased. As coaching is not a service treating medical or mental health disorders, Coach does not accept insurance as payment, nor will she provide any information other than receipts of payments made by Client. Refunds are not provided under any circumstance.

Collection of Fees
If any payment due under this Agreement is not received and collection or legal action becomes necessary, the Client agrees to pay all reasonable costs incurred by Sarah Hunt Coaching, including attorney’s fees and related expenses such as, but not limited to, collection costs or court expenses.

Cancellation Policy

For Individual and Relationship Coaching sessions: If you need to cancel or reschedule your session, please inform Coach by email, text message, or voicemail at least 24-hours before your scheduled session. If you do provide this adequate advanced notice, you may cancel or reschedule your session at no charge. Please note that the ability to reschedule is fully dependent on the Coach’s schedule and availability.

Cancellations with less than 24-hours’ notice will result in a fee equal to the total amount of the missed session. If you do not inform Coach at all (“no-show”) or with at least 24-hours’ notice, your credit card will be automatically charged. By scheduling a session with Sarah Hunt Coaching, you have agreed to have your credit card on file to be used to pay for the session(s) scheduled in full.

For Group Coaching sessions: Due to the nature of group coaching sessions with other participants’ involvement, sessions cannot be rescheduled; thus, payment issued for group coaching sessions cannot be refunded if you cannot attend a session in the program. Should a personal or family health emergency arise, and you become unable to attend the remaining program sessions in a series, upon Coach’s discretion, you may receive a credit to use the remaining pro-rated amount to join future group program sessions within one year of the emergency.

Duty & Expectations

Client is expected to be punctual to sessions, participate fully until the scheduled end time of the session, communicate honestly, be open to feedback and suggestions, have your video camera and audio on for the duration of telehealth sessions, and to create the time and energy to participate fully in coaching sessions and program.

Compliance with Laws and Scope of Practice

You agree to engage in coaching services in a lawful manner and to comply with all applicable local, state, national, and international laws and regulations. Sarah Hunt Coaching, LLC operates within the legal scope of coaching services and does not provide therapy, legal advice, or medical services. Sarah Hunt Coaching, LLC reserves the right to terminate services if your actions require support outside the scope of coaching or violate any applicable laws.

Client’s Location and Privacy:

Coach will not engage in a coaching session with Clients who are actively driving a vehicle or are under the influence of any illegal substances or alcohol. If Client arrives to session under one of these circumstances, your Coach will ask you to reschedule (your session fee will not be refunded).

For Individual and Relationship Coaching sessions: Infants are allowed to be present during a session but please be aware that they may be a distraction to either you or your coach. Please be advised that your coach will ask you to reschedule your session (your session fee will not be refunded) if you bring children older than 1-year-old to your session who are not directly involved in and related to the coaching sessions.

For Group Coaching sessions: It is up to your discretion whether or not your children are present when you participate in group coaching sessions. Please keep in mind that content in group coaching session may be related to sexual health and other adult concerns.

Regarding Coaching on Sexual Concerns:

Due to the specialized services of Sarah Hunt Coaching on intimate relationships, sexual issues are often discussed in coaching sessions. Please note that your coach is trained to provide sexual education in several formats including, but not limited to, books, videos, models, samples, verbal explanation, paper handouts, etc. Your coach will NEVER engage in sexual or sensual touch with you or encourage you to engage in sexual or sensual touch with her. She will also NEVER encourage you to touch yourself or your partner in a sexual manner in her presence. Nudity is unacceptable during sessions with your coach. Any inappropriate and/or unprofessional sexually suggestive behavior will not be tolerated, and your coach may choose to immediately end the coaching session without a refund. Please contact our office should you have any questions or concerns.

Confidentiality

This coaching relationship, as well as all information (documented or verbal) that the Client shares with the Coach as part of this relationship, is bound by the principles of confidentiality. However, please be aware that the Coach-Client relationship is not considered a legally confidential relationship (like the medical and legal professions) and thus communications are not subject to the protection of any legally recognized privilege. The Coach agrees not to disclose any personally identifying information pertaining to the Client without the Client’s explicit consent. The Coach will not disclose the Client’s name as a reference without the Client’s consent. Confidential Information does not include information that:

(a) was in the Coach’s possession prior to its being furnished by the Client;

(b) is generally known to the public or in the Client’s industry;

(d) is independently developed by the Coach without use of or reference to the Client’s confidential information;

(e) the Coach is required by statute, lawfully issued subpoena, or by court order to disclose (Through Coach’s other professional roles, Coach is a mandated reporter. There are a broad range of events that are mandated to be reported, including those under child protection statutes. Physical or sexual abuse of a child will be reported to Child Protective Services including possession of (or admission of viewing) child pornography. When the victim of child abuse is over age 18, Coach is not legally mandated to report it unless Coach believes that there are minors still living with the abuser who may be in danger of being abused. Elder abuse is also required to be reported to the appropriate authorities);

(f) is disclosed to the Coach and as a result of such disclosure the Coach reasonably believes there to be an imminent or likely risk of danger or harm to the Client or others; and

(g) involves illegal activity.

Disclaimer: Confidential or personal information shared in a group context is outside the control of Coach as soon as the information is shared.

The Client acknowledges his or her continuing obligation to raise any confidentiality questions or concerns with the Coach in a timely manner.

Termination

Either the Client or the Coach may terminate this Agreement and coaching services at any time for any reason. Termination must be communicated at least 24-hrs before any scheduled sessions or coaching services in writing to Coach via email at sarah@sarahhuntcoaching.com or text message or via voicemail at (616) 466-4349. See Cancellation Policy above for more details. Client agrees to compensate the Coach for all coaching services rendered through and including the effective date of termination of the coaching relationship. Refunds will not be given except in extenuating circumstances and unless otherwise agreed upon in writing.

Survival

The intellectual property, confidentiality, and indemnification provisions of this agreement shall survive the termination or expiration of this agreement, meaning they remain in effect even after our coaching relationship ends.

Intellectual Property

All materials shared with you during coaching (including worksheets, exercises, recordings, and written content) are the property of Sarah Hunt Coaching and are provided for your personal use only. You may not reproduce, share, or distribute these materials without prior written permission.

Assignability

You may not transfer or assign your rights, obligations, or participation in coaching services under this agreement to any other person or entity without prior written consent from Sarah Hunt Coaching. Coach may assign or transfer this agreement to another qualified coach in the event of a business transition, provided that the new entity agrees to honor the terms of this agreement.

Governing Law and Jurisdiction

This Agreement shall be governed by and interpreted in accordance with the laws of the State of Michigan, United States, without giving effect to any principles of conflicts of law. Both parties agree to submit to the exclusive jurisdiction of the state and federal courts located in Michigan for any legal action arising from this Agreement.

Indemnification

By engaging in coaching services, you agree to take full responsibility for your own decisions, actions, and outcomes. You agree to indemnify and hold harmless Sarah Hunt Coaching and its affiliates from any legal claims, damages, or expenses arising out of your participation in coaching, including claims made by third parties.

Limited Liability

Except as expressly provided in this Agreement, the Coach makes no guarantees, representations or warranties of any kind or nature, express or implied with respect to the coaching services negotiated, agreed upon and rendered. In no event shall the Coach be liable to the Client for any indirect, consequential or special damages. Notwithstanding any damages that the Client may incur, the Coach’s entire liability under this Agreement, and the Client’s exclusive remedy, shall be limited to the amount actually paid by the Client to the Coach under this Agreement for all coaching services rendered through and including the termination date.

Entire Agreement

This document reflects the entire agreement between the Coach and the Client, and reflects a complete understanding of the parties with respect to the subject matter. This Agreement supersedes all prior written and oral representations. The Agreement may not be amended, altered or supplemented except in writing signed by both the Coach and the Client.

Severability

If any provision of this Agreement shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If the Court finds that any provision of this Agreement is invalid or unenforceable, but that by limiting such provision it would become valid and enforceable, then such provision shall be deemed to be written, construed, and enforced as so limited.

Waiver

The failure of either party to enforce any provision of this Agreement shall not be construed as a waiver or limitation of that party's right to subsequently enforce and compel strict compliance with every provision of this Agreement.

BY PAYING YOU ARE AGREEING TO THESE TERMS